4.2.2.3 Manage Item Charges : Manage Item Charges Detailed Process Model Description : 2.8 Freeze Bill Segments

2.8 Freeze Bill Segments
Reference: Manage Item Charges Process Model - Page 1 for the associated business process diagram.
Group:
Actor/Role: CC&B
Description: The Bill Segments and associated Financial Transaction are frozen in CC&B. The Bill Freeze Option on the Installation Options controls when a Service Agreement's balance and General Ledger is affected by the Bill Segment and must be configured to meet the organization's accounting practices.
Manual Process - This process is initiated by CSR or Authorized User when he/she requests to Freeze Bill Segments created for the Item based Service Agreement.
Automated Process - This is a component of batch billing process and gets executed as a part of scheduled batch billing process that runs periodically. Functionality is the same as described in Manual process.
Available Algorithms
Process Names
Entities to Configure

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