4.2.2.3 Manage Item Charges : Manage Item Charges Detailed Process Model Description : 1.5 Determine Prorated Bill Period, Consumption Period, Service Points

1.5 Determine Prorated Bill Period, Consumption Period, Service Points
Reference: Manage Item Charges Process Model - Page 1 for the associated business process diagram.
Group:
Actor/Role: CC&B
Description: The system first determines the prorated Bill Period boundary. The end date is either the end date of Bill cycle schedule window, the Service Agreement's end date, or, determined by the CSR or Authorized User for manual Billing. If this is the first Bill Segment for the Service Agreement, the Bill Segment start date is set to the start date of the Service Agreement, otherwise the start date is the previous Bill Segment's end date. The system next determines the Consumption Period boundary.
If this is the first or final Bill Segment for the customer, the number of days may be more or less than the normal Bill period. Based on established business rules, the system allows for proration of first or final Bill Segment as well as other Bill Periods outside the normal time period.
Note: Every SA type defines the minimum number of days on a Bill Segment. Whenever the system attempts to create a Bill Segment other than the final Bill Segment, it checks if the number of days is at least as great as the minimum defined on the SA type. If the minimum number of days is not met, the Bill Segment will not be created at this time. The system waits until the number of days in the Bill Segment is at least as large as the minimum and the account's Bill cycle must be open.
This step is executed from online and batch billing process
Available Algorithms
Process Names
Entities to Configure

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