4.2.2.3 Manage Item Charges : Manage Item Charges Detailed Process Model Description : 2.7 Request Freeze Bill Segments

2.7 Request Freeze Bill Segments
Reference: Manage Item Charges Process Model - Page 1 for the associated business process diagram.
Actor/Role: CSR
Description: If the CSR or Authorized User does not identify any problem and decides to continue the Billing process, he/she requests to Freeze the Bill Segments.

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